1. Information We Collect
We collect various types of information to provide you with the best shopping experience possible:
a. Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details to process your order.
b. Communication: We may store your communication with us, including emails and messages, to improve our customer service.
c. Website Usage: We gather data about your interactions with our website, such as your IP address, browser type, and pages visited. This helps us enhance the user experience and diagnose technical issues.
2. How We Use Your Information
We use your information for the following purposes:
a. Order Processing: Your personal details are used to fulfill your orders, including processing payments, shipping products, and providing order updates.
b. Customer Support: We use your information to respond to your inquiries, resolve issues, and provide you with exceptional customer service.
c. Marketing: With your consent, we may send you promotional emails about our products and special offers. You can opt out of these communications at any time.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us with order processing, payment processing, shipping, and marketing.
4. Data Security
We employ robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our payment processing partners use industry-standard encryption to secure your payment details.
5. Your Rights
You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications at any time.
We may update this policy from time to time. Any changes will be posted on our website, and the date of the last revision will be updated.
Thank you for choosing AKAK Jewelry for your jewelry needs. Your trust and satisfaction are of utmost importance to us.