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FAQ

1. What materials are your piercing jewelry made of?

Our piercing jewelry is made from high-quality, hypoallergenic materials. The raw materials have been upgraded. We have Sterling silver plated with 14K gold, Moissanite, Zircon and Wood, you can choose and buy according to your preference.

2. Is your jewelry suitable for new piercings?

Yes, our jewelry is designed to be safe for new piercings. It meets industry standards and undergoes strict quality checks to ensure it is free from irritants, making it suitable for healing piercings.

3. How do I know the right size for my piercing?

We provide detailed sizing guides for our jewelry items. It's essential to measure your piercing accurately to choose the correct size. If you need further assistance, our customer support team is here to help.

4. Can I return or exchange body piercing jewelry?

Due to hygiene reasons, we do not accept returns or exchanges for body piercing jewelry. However, if you receive a damaged or incorrect item, please contact us immediately, and we will assist you accordingly.

5.Can I wear your jewelry in water, such as during swimming or bathing?

We recommend that you remove your jewelry when swimming or bathing to prevent exposure to chlorine, salt water, and other chemicals that can affect the finish and longevity of your jewelry.

6. How can I care for my jewelry?

To maintain the beauty of your jewelry, clean it regularly with a soft cloth and avoid exposure to harsh chemicals. Store it in a dry, cool place when not in use.

7.How can I contact customer support if I have more questions?

You can reach our customer support team through email at akakbodyjewelry@gmail.com or via direct message on our official social media accounts. We are here to assist you with any further inquiries or concerns you may have.